When your LG dryer won’t turn off, it can be confusing and worrying. You press the power button, but the machine keeps running. Sometimes it finishes the cycle, but the drum keeps spinning. Other times, it seems stuck in a loop, refusing to stop. This problem is more common than you might think, and it can lead to wasted energy, higher bills, and even safety risks. Understanding why this happens is the first step to fixing it. In this article, you’ll learn the main causes, how to troubleshoot, repair options, and practical tips to keep your dryer working safely. Whether you’re a homeowner, renter, or just someone curious about appliance problems, you’ll find clear answers here.
Common Reasons Why Lg Dryers Won’t Turn Off
Several factors can cause an LG dryer to keep running. Let’s break down the most frequent reasons:
- Stuck Start/Pause Button: If the start or pause button is jammed, the dryer may ignore your power-off command.
- Faulty Door Switch: The dryer senses when the door is open or closed. If the switch fails, the dryer may keep spinning even when the door opens.
- Control Board Issues: The main control board manages all dryer functions. If it malfunctions, the dryer may not respond to commands.
- Timer Malfunction: In older models, a faulty timer can cause the dryer to run past the set time.
- Relay Stuck On: Some dryers use relays to control the motor. If a relay gets stuck, the motor keeps running.
- Software Glitches: Modern LG dryers use digital controls. Software bugs can cause strange behavior, like not turning off.
Example: Lg Dryer Model Dle3500w
The LG DLE3500W is a popular electric dryer. If the control board fails, users report the dryer continues running even after pressing “Power Off.” This usually requires replacing the board, which can cost $180–$300.
Troubleshooting Steps: How To Diagnose The Issue
Before calling a technician, you can try these troubleshooting steps:
Step 1: Perform A Hard Reset
Unplug the dryer from the wall for 5 minutes. Plug it back in and try to turn it off. This simple reset can clear temporary glitches.
Step 2: Check The Door Switch
Open the dryer door while it’s running. If the drum keeps spinning, the door switch may be faulty.
Step 3: Inspect The Control Panel
Look for stuck buttons or flashing error codes. Clean the panel gently. If buttons feel sticky, use a soft cloth and rubbing alcohol.
Step 4: Observe The Timer
If your dryer uses a dial timer, try setting it to different positions. If the dryer ignores the timer, the mechanism may be broken.
Step 5: Listen For Relay Clicks
When you press “Power Off,” listen for a clicking sound. If you hear a click but the motor keeps running, the relay may be stuck.
Step 6: Run A Diagnostic Cycle
LG dryers have a diagnostic mode. Consult your manual for instructions. This mode can reveal error codes and pinpoint problems.

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Repair Solutions: Fixing The Dryer
Once you’ve identified the cause, consider these repair options:
Replacing The Door Switch
If the door switch is faulty, you can order a replacement for $15–$40. Most users can replace it in 30 minutes with a screwdriver.
Fixing The Control Board
Replacing the control board is more complex. It costs $180–$300 for parts. If you’re handy, you can follow LG’s instructions, but most people hire a technician.
Repairing The Timer
For mechanical timers, a new part costs $40–$90. Removing the control panel and swapping the timer is straightforward if you follow safety instructions.
Unsticking A Relay
Relays are small electrical switches. Sometimes, tapping the relay gently can release it. If not, replacing the relay ($15–$35) is needed.
Updating Dryer Software
If your dryer supports software updates, check LG’s website or manual. Update the firmware to fix software glitches.
When To Call A Professional
If you’re unsure or uncomfortable with DIY repairs, hire a certified technician. LG recommends professionals for control board and relay repairs.
Data Table: Typical Repair Costs For Lg Dryer Problems
Here’s a comparison of average repair costs for the most common issues:
| Problem | DIY Cost (USD) | Professional Cost (USD) | Repair Time |
|---|---|---|---|
| Door Switch Replacement | 15–40 | 80–120 | 30–45 minutes |
| Control Board Replacement | 180–300 | 250–450 | 1–2 hours |
| Timer Replacement | 40–90 | 120–180 | 1 hour |
| Relay Replacement | 15–35 | 75–120 | 45 minutes |
| Software Update | Free | 50–75 | 15 minutes |
Safety Concerns: Why You Should Fix It Quickly
A dryer that won’t turn off is not just annoying—it can be dangerous. Continuous running leads to:
- Overheating: This can damage internal parts and increase fire risk.
- Energy Waste: The dryer uses 3–6 kWh per hour, costing $0.40–$0.80/hour.
- Wear and Tear: Parts like the motor and drum wear out faster.
- Lint Buildup: Constant running can clog the lint filter, raising fire risk.
If your dryer won’t turn off, unplug it until you find a solution. Never leave it running unsupervised.
Practical Tips To Prevent Future Problems
You can keep your LG dryer healthy with simple habits:
- Clean the lint filter after every use.
- Avoid overloading the drum.
- Check the door switch regularly.
- Use only recommended settings.
- Inspect the power cord for damage.
- Keep the control panel dry and clean.
- Update software when available.
- Schedule annual maintenance.
Non-obvious Insight
Many users overlook the importance of vent cleaning. A blocked vent can confuse the dryer’s sensors, leading to strange behavior. Clean the vent at least once a year.
Another hidden factor: humidity sensors. If your dryer has a moisture sensor, lint or detergent residue can cause errors. Wipe the sensor with a damp cloth monthly.

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Data Table: Lg Dryer Models Most Affected By Won’t Turn Off Issue
Some LG dryer models are more likely to experience this problem:
| Model | Type | Year Released | Common Issue |
|---|---|---|---|
| DLE3500W | Electric | 2018 | Control board failure |
| DLG7201WE | Gas | 2019 | Door switch malfunction |
| DLGX8101V | Gas | 2017 | Timer stuck |
| DLE7300WE | Electric | 2020 | Relay issues |
Comparison Table: Lg Dryer Vs. Other Brands (turning Off Reliability)
How do LG dryers compare with other brands for this issue?
| Brand | Reported “Won’t Turn Off” Cases (per 1000 units) | Average Repair Cost (USD) | Warranty Length (Years) |
|---|---|---|---|
| LG | 14 | 210 | 2 |
| Samsung | 10 | 195 | 2 |
| Whirlpool | 8 | 170 | 1 |
| GE | 7 | 180 | 1 |
Diy Or Professional Repair: Which Is Right For You?
Some repairs are easy. Replacing the door switch or cleaning the vent is usually a DIY job. For control board or relay issues, professional help is safer. If your dryer is under warranty, contact LG before trying repairs, as you could void coverage.
Example: Warranty Vs. Out-of-pocket
If your LG dryer is less than 2 years old, repairs may be covered. Always check the warranty before spending money.
Useful Resources
For step-by-step guides, visit the official LG Support page. You’ll find manuals, troubleshooting videos, and contact info.

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Frequently Asked Questions
Why Does My Lg Dryer Keep Running After The Cycle Ends?
This usually happens due to a faulty control board or a stuck relay. The dryer doesn’t receive the signal to stop, so it keeps running. Sometimes, software glitches can cause this too.
Can I Fix The “won’t Turn Off” Problem Myself?
Yes, for simple issues like a door switch or timer. With basic tools and instructions, many users can repair these parts. For control boards and relays, professional help is best.
Is It Dangerous If My Lg Dryer Won’t Turn Off?
Yes. Continuous operation can cause overheating, increase fire risk, and waste energy. Always unplug the dryer if it won’t stop and don’t leave it running unattended.
How Much Does It Cost To Repair An Lg Dryer That Won’t Turn Off?
Repair costs range from $15 (DIY switch replacement) to $450 (professional control board repair). Most common fixes cost between $80 and $300, depending on the part and labor.
What Can I Do To Prevent My Lg Dryer From Having This Problem Again?
Clean the lint filter after every use, keep the dryer vent clear, check the door switch, and update software regularly. Annual maintenance also helps prevent issues.
When your LG dryer won’t turn off, it’s important to act quickly. Start with easy troubleshooting steps, understand what parts might be faulty, and don’t ignore safety risks. Whether you choose DIY or professional repair, fixing the problem will protect your appliance and your home. Regular maintenance and attention to small details can prevent many dryer issues. By following the advice above, you’ll keep your dryer running safely and efficiently for years to come.